Privacy Policy for Aeros Training

Last Updated: January 15, 2026

Introduction

At Aeros Training, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains the types of data we collect when you use our mobile applications and related services (collectively, the "Services"), how we use that data, when we may share it with third parties, and your rights regarding your information.

Aeros Training, LLC ("Aeros Training," "we," "us," or "our") is a Delaware limited liability company that operates the Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our Services.

This Privacy Policy may be updated from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this policy and, where appropriate, through in-app notifications or email. Your continued use of the Services after any changes indicates your acceptance of the updated policy.

For questions or concerns about this Privacy Policy, please contact us at support@aerostraining.com.

Information We Collect

We collect information to provide, improve, and personalize our Services. The types of information we collect include:

Information You Provide Directly

Account Information

• Email address
• Password (stored securely using industry-standard hashing)
• Full name (optional)
• Username and display name (optional)
• Profile photo (optional)

Profile and Demographic Information

• Date of birth (used for heart rate zone calculations)
• Gender (optional; used to personalize training recommendations)

Health and Fitness Information

• Maximum heart rate and resting heart rate (optional; used for training zone calculations)
• Recent race times and distances (used to calculate your fitness level and training paces)
• Training goals, target race dates, and target finish times
• Workout preferences (training days per week, preferred long run day, intensity level)
• Strength training preferences and available equipment

Workout and Activity Data

• Scheduled workouts and training plans
• Completed workout data including distance, duration, pace, heart rate, and perceived effort
• Strength training logs and completion records
• Personal notes on workouts

Community Content

• Forum posts, threads, and replies in Event Hubs
• Reactions to Coach's Corner posts
• Event favorites and event requests

Support Communications

• Support ticket submissions and correspondence
• Feedback and feature requests

Payment Information

We do not directly collect or store payment card details. All payment processing is handled through Apple App Store (for iOS) or Google Play Store (for Android). We receive only transaction identifiers and subscription status information necessary to manage your account.

Information Collected Automatically

Device and Technical Information

• Device type, operating system, and version
• Unique device identifiers
• Push notification tokens (to send you workout reminders and updates)
• App version and usage patterns

Location Information

In future versions of the app, we may collect GPS location data if you choose to track workouts directly within the app. This feature will require your explicit permission before any location data is collected. Location data from workouts synced from connected devices (such as Garmin or Strava) is stored as part of your workout history.

Usage Analytics

We use Mixpanel to collect anonymized analytics data about how users interact with our Services. This helps us understand feature usage, identify issues, and improve the user experience. This data includes screens viewed, features used, and general usage patterns, but does not include your workout details or health data.

Information from Third-Party Services

Connected Fitness Platforms

If you choose to connect third-party fitness platforms, we collect data from those services to sync your workouts and provide a unified training experience:

• Garmin Connect: Workout activities, heart rate data, GPS data, and performance metrics
• Strava: Activity data, workout details, and performance metrics
• Apple Health: Workout data, heart rate, and health metrics (with your permission)

When you connect these services, we store OAuth tokens to maintain the connection. We only access the data necessary to sync your workouts and do not access unrelated information from these platforms.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Operate the Services

• Create and manage your account
• Generate personalized training plans based on your fitness level, goals, and preferences
• Calculate training paces and heart rate zones using your fitness data
• Track your workout completion and training progress
• Sync workouts with connected fitness platforms
• Process subscription payments and manage your subscription status

To Personalize Your Experience

• Customize workout recommendations based on your performance and preferences
• Adapt training plans when you miss workouts or exceed expectations
• Display progress metrics and race time predictions based on your training data

To Communicate With You

• Send workout reminders and training notifications (if enabled)
• Provide weekly training summaries
• Respond to support inquiries
• Send important account and service updates
• With your consent, send occasional marketing communications about new features, events, or promotions

To Improve Our Services

• Analyze usage patterns to improve app functionality and user experience
• Use anonymized and aggregated training data to improve our adaptive training algorithms and plan generation
• Identify and fix technical issues
• Develop new features based on user needs

To Ensure Safety and Security

• Detect and prevent fraud, abuse, and security incidents
• Enforce our Terms of Service
• Comply with legal obligations

How We Share Your Information

We do not sell your personal data. We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our Services. These providers are contractually obligated to protect your data and use it only for the purposes we specify:

Connected Third-Party Platforms

When you connect fitness platforms like Garmin, Strava, or Apple Health, data is exchanged between our Services and those platforms according to their respective privacy policies. We encourage you to review the privacy policies of any third-party services you connect.

Community Features

If you participate in community features such as Event Hub forums or Community Highlights:

• Your username and profile photo may be visible to other users
• Forum posts and replies you create are visible to other authenticated users
• You can opt out of appearing in Community Highlights in your privacy settings

Legal and Safety Disclosures

We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations, court orders, or legal processes
• Protect and defend our rights or property
• Prevent fraud or abuse of our Services
• Protect the personal safety of users or the public

Business Transfers

If Aeros Training is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

Data Retention

We retain your personal data only for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy.

Active Accounts: We retain your data for as long as your account remains active.

Account Deletion: When you delete your account, we will delete your personal data within 30 days, except:

• Financial and transaction records may be retained for up to 7 years as required by law
• Data necessary to comply with legal obligations, resolve disputes, or enforce agreements
• Anonymized or aggregated data that cannot identify you

Anonymized Data: We may retain anonymized and aggregated training data indefinitely. This data cannot be used to identify you and helps us improve our training algorithms and Services for all users.

Data Security

We implement industry-standard security measures to protect your personal information:

• All data transmitted between your device and our servers is encrypted using TLS/SSL
• Passwords are hashed using secure algorithms and are never stored in plain text
• Authentication tokens are stored securely on your device using platform-specific secure storage (iOS Keychain, Android Keystore)
• Database access is protected by Row Level Security policies ensuring users can only access their own data
• OAuth tokens for connected services are stored securely and encrypted at rest
• Access to personal data is restricted to authorized personnel on a need-to-know basis

While we take extensive precautions to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

Your Rights and Choices

Account and Profile Settings

You can update or correct your account information at any time through the app's Profile and Settings screens.

Communication Preferences

• Push Notifications: You can enable or disable workout reminders, weekly summaries, and community updates in the app settings
• Marketing Emails: You can opt in or opt out of marketing communications at any time through your account settings or by clicking the unsubscribe link in any marketing email
• Transactional Emails: You will continue to receive essential account-related emails (such as password resets and subscription confirmations) regardless of your marketing preferences

Connected Services

You can disconnect third-party fitness platforms (Garmin, Strava, Apple Health) at any time through the app's device settings. Disconnecting a service will stop future data syncing but will not delete previously synced workout data.

Privacy Controls

• Community Highlights: You can opt out of appearing in Community Highlights through your privacy settings
• Profile Visibility: You can control what profile information is visible to other users

Account Deletion

You can delete your account at any time through the app settings. Upon deletion:

• Your personal data will be deleted within 30 days
• Any content you posted in community forums may be retained but will be anonymized
• Anonymized training data may be retained to improve our Services

Data Access and Export

We are committed to giving you control over your data. While a full data export feature is not yet available, we plan to add this capability in a future update. In the meantime, you can request a copy of your personal data by contacting us at support@aerostraining.com.

Children's Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If you are under 18, please do not use our Services or provide any information to us.

If we discover that we have collected personal information from a person under 18, we will delete that information promptly and terminate the associated account. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@aerostraining.com.

Third-Party Links and Services

Our Services may contain links to third-party websites, apps, or services that are not operated by us (such as race registration websites or fitness device manufacturer sites). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.

International Users

Aeros Training is based in the United States, and our Services are primarily designed for users in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

By using our Services, you consent to the transfer of your information to the United States and the processing of your information as described in this Privacy Policy.

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you may have additional rights under applicable law. We are committed to respecting those rights and will work to accommodate reasonable requests. Please contact us at support@aerostraining.com to exercise any rights you may have.

California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at support@aerostraining.com. We will respond to verifiable requests within the timeframes required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Provide notice through the app or via email for significant changes
• Where required by law, obtain your consent to material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Aeros Training, LLC
Email: support@aerostraining.com

We aim to respond to all inquiries within 30 days.

This Privacy Policy is effective as of January 15, 2026.